Typical leadership training is focused on self awareness and building communication skills in order to work more effectively with others. And these high EQ traits are necessary for effective leadership.
With the increasing flatness of organizations and the growing importance of working in teams, the need for individual contributors to effectively communicate and collaborate in cross-functional initiatives has grown exponentially. It's been my experience that successfully participating in cross-functional teams requires the same “leadership” grade communication skills and EQ to be effective.
Team collaboration -- across functions and across borders -- is challenging in the best of circumstances given the number of people involved. Even those who are not in formal team leadership roles still must effectively represent their functions, contribute their ideas and proactively solve problems in order for the team to deliver needed business results. This kind of collaboration requires everyone to have “leadership” grade EQ and communication skills, not just those holding management positions.
The good news is that knowing yourself, respecting the points of views of others and empathy in the workplace aren’t such complex and radical ideas in and of themselves. This isn’t quantum mechanics or theoretical physics where only a chosen few can effectively grasp and apply the concepts.
Every professional can and needs to develop his/her EQ, communication and empathy skills from day one. EQ skills take time, even years, to effectively learn, apply and refine. There is no downside in training all team members the principles and allow them to begin practicing at the start of their careers.
Every professional can and needs to develop his/her EQ, communication and empathy skills from day one. EQ skills take time, even years, to effectively learn, apply and refine. There is no downside in training all team members the principles and allow them to begin practicing at the start of their careers.